HotKup

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Suite 201, 12-255 Dundas St. East, Waterdown ON L8B 0E5

61 Waterfront Drive, Knysna, 6571

9. Your Rights

You have the following rights regarding your data:

Access and Review: You can view and manage the task events created or modified in your Google Calendar and any attached photos or documents.
Revoke Access: You can revoke our access to your Google Calendar or camera at any time through your Google account settings or device settings.
Request Deletion: You have the right to request the deletion of your information. Contact us at support@hotkup.com to initiate a data deletion request.
Data Portability: Upon request, we can provide you with a summary of the data we have collected in a portable format.

8. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. If we make significant changes, we will notify you through the app or via email.

Policy Updates: Updates will be posted on this page with a revised "Last Updated" date.
Continued Use: Your continued use of our services after policy changes signifies your acceptance of the updated terms.

7. Data Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

With Your Consent: We will share information with third parties only with your explicit permission.
Legal Compliance: If required by law or to protect our legal rights, we may disclose your information to law enforcement or other governmental authorities.

6. Data Retention and Deletion

We follow a strict data retention and deletion policy to ensure your information is not kept longer than necessary.

Retention: We only retain Google user data and camera-related data for as long as required to deliver our services. Calendar data is accessed in real-time and is not stored on our systems. Photos and documents are retained only as needed for task or project functionality.
Deletion: You can request the deletion of any data associated with your Google account or camera usage by contacting us at support@hotkup.com. Revoking our app's access through your Google account settings or device settings will immediately terminate our ability to access your calendar or camera data, respectively.
Automated Deletion: Data that is no longer needed is automatically purged from our systems to maintain your privacy.

5. Data Security

We prioritize the security and confidentiality of your data. Our security practices include:

Encryption: All communication between our app, Google Calendar, and our servers is encrypted using secure industry-standard protocols (e.g., HTTPS and TLS).
Access Control: We request the minimum required permissions to perform calendar- and camera-related tasks. Only authorized personnel have access to this data, and we follow strict internal access policies.
Data Minimization: We only access Google user data and camera-related data as necessary to provide our services and do not store sensitive information unnecessarily on our servers.

4. User Consent

We value your control over your personal data and ensure that you provide informed consent before we access your Google Calendar or camera.

Authorization: Before accessing your Google Calendar or camera, we request your explicit consent through Google's OAuth authorization process (for calendar) or your device’s permission prompts (for camera). You can review and approve the permissions we request.
Managing Permissions: You may manage or revoke our access to your Google Calendar or camera at any time through your Google account settings or device settings, respectively.
Transparency: During the authorization process, we provide clear explanations of why access is required and how your data will be used.

3. How We Use Your Information

We use the information we collect for the following purposes:

Task Event Management: To create, update, and delete task-related events in your Google Calendar and manage photo or document attachments, ensuring your tasks are organized and accurate.
Event Reminders: To set up reminders for task events and help you stay on track with your schedule.
User Identification: We use your Google account email address to verify your identity and ensure that the correct calendar is being accessed.
Service Improvement: We may analyse anonymized usage data to enhance and improve the user experience and identify potential areas for enhancement.

2. Camera Permissions and Data Collection

HotKup may request access to your device’s camera to enable features such as taking photos or uploading documents for task and project management. This section explains how we collect, use, and protect data associated with camera permissions.

Data Collected: When you grant camera access, we may collect:
- Photos taken within the app for task or project documentation.
- Documents (e.g., PDFs, images) uploaded via the camera or device gallery.
Collection Method: Camera access is only enabled after you explicitly grant permission through your device’s settings. You may also manually upload documents from your device’s storage.
Purpose: We use this data to allow you to attach visual content to tasks or projects, enhancing collaboration and functionality within the app.
Usage and Storage: Photos and documents are used solely for the intended app features and are stored securely on our servers using industry-standard encryption. We retain this data only as long as necessary to provide the service or as required by law.
Sharing: We do not share your photos or documents with third parties, except as required by law or with your explicit consent.
Security: We employ encryption, access controls, and regular security audits to protect your data.
Your Rights: You can revoke camera access at any time via your device settings. To delete photos or documents, contact us at support@hotkup.com. You may also request access to or correction of your data.

1. Information We Collect

We collect and use information necessary to provide, maintain, and improve our services. This includes:

Google Calendar Data: With your explicit permission, we access your Google Calendar to create, update, and manage task events. We do not read, store, or share any calendar data beyond what is required for event management. Our access is strictly limited to the calendar events you allow us to manage.
Google User Data: To facilitate calendar-related tasks, we collect limited Google user information, including:
- Google account email address for identification and ensuring the correct calendar is accessed.
- Calendar event metadata (such as event titles, dates, and reminders) needed to perform scheduling tasks.
Usage Data: We may collect information about how you interact with our application, including feature usage patterns and error logs, to improve our services and troubleshoot issues.

At HotKup, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, how we secure it, and your rights regarding your data. Our goal is to maintain transparency and ensure you understand how we handle your information, particularly when accessing your Google Calendar data or using camera features.

Effective Date: 16/06/2025

HotKup Privacy Policy

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This policy is effective as of 16 June 2025

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Home / Privacy Policy

This policy is effective as of 16 July 2025

Effective Date: 16/06/2025

Privacy

HotKup ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our SaaS platform.

We comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Personal Information: Name, email, phone number, company name.

Usage Data: Basic platform activity and error logs.

Client Data: Data entered by users into the platform.

2. How We Use Information

To operate and improve the platform.

To provide customer support.

To communicate updates and service-related messages.

3. Sharing of Information

We do not sell personal information.

We may share data with service providers under confidentiality agreements, solely to provide the service.

We comply with all legal requirements for disclosure.

4. Data Location

Some data may be processed or stored outside Canada depending on infrastructure providers. We take reasonable steps to ensure it receives appropriate protection.

5. Data Security

We use industry-standard technical and organizational measures to secure data.

6. Your Rights

You can request access, correction, or deletion of your data at any time.

You can contact our Privacy Officer at support@hotkup.com.

7. Contact Us

If you have questions about this policy or your data, please contact: support@hotkup.com