Mobile-first. Works on any connection. Full client context, anywhere.
Technicians arrive on site knowing nothing. Paper job cards get lost. The office doesn't know what was done until someone calls or returns. By the time the info reaches a record, half of it is missing or wrong.
Technician needs the access code, the client's preferred contact, or what was done last visit. Call to the office. Wait. Office searches emails. Five minutes wasted per job.
Filled in on-site, dropped in a tray, typed up by admin two days later. By then the detail is lost, the handwriting is unclear, and the client has already called to ask for an update.
Office dispatched three jobs. All three are "in progress." Nobody knows if any of them are actually done — until someone checks in manually.
Full HotKup access on any smartphone. Works on 3G. Field staff see client records, task details, and job history without calling the office.
Access codes, property notes, equipment details, previous visit history — all in the client record, accessible on the technician's phone before they knock.
Technician marks a job done on-site. Office sees it instantly. No call, no paper card, no end-of-day catch-up required.
Technician fills in the job completion form on their phone. Client signs on-screen. Record created instantly — linked to the client, task, and pipeline deal.
Before-and-after photos uploaded directly from the job. Attached to the client record and the task. No WhatsApp group needed.
A security company dispatched a technician to a commercial property for an alarm fault. Before HotKup, the technician would call the office on the way to get the alarm code, find out who to contact on-site, and ask what had been done at the last callout.
After HotKup, the technician opened the client record on their phone before leaving the vehicle. Access code, site contact, fault history from the last three visits, and photos from the previous callout — all there. They walked in knowing more than the client expected them to. Job resolved in half the time.
Book a demo and see how field teams use HotKup on mobile — full client context, no office call required.
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